Effective January 20, 2026, Verizon acquired Frontier. Following this acquisition, Verizon (“we,” “our,” or “us”) continues to value the privacy of individuals who use our websites including frontier-careers.com, and any other websites, applications, or services that link to this Privacy Policy (collectively, the “Services”).

This Privacy Policy explains how we collect, use, and share personal information from users (“you” or “your”). By using our Services, you agree to the collection, use, and sharing of your personal information as described in this Privacy Policy.

How We Collect Personal Information

We may collect a variety of personal information from or about you or your devices from various sources, as described below. If you do not provide your personal information when requested, you may not be able to use our Services if that personal information is necessary to provide you with our Services or if we are legally required to collect it.

Personal Information You Provide to Us

Careers

If you decide to apply for a job with us, you may submit your contact information and your resume online. We will collect the personal information you choose to provide on your resume, such as your contact information, education history, work experience, responses to employment questions, and other job application-related information.

You may also apply through certain third-party websites. If you do so, we will collect the personal information you make available to us through those websites.

Your Job Applications

When you apply for a job, we may share your personal information with the prospective hiring manager(s) as necessary.

Communications

If you contact us directly, we may receive personal information about you. For example, when you contact us for support, we will receive your name, email address, phone number, and the contents of your support issue along with any other personal information you choose to provide.

If you subscribe to our marketing communications, we will collect certain personal information from you such as your name and email address. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services.

Children’s Privacy

We do not knowingly collect any information from children under 13.

Your California Privacy Rights

California Civil Code Section 1798.80(e) defines “personal information” as any information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

This information does not include publicly available information that is lawfully made available to the general public from federal, state, or local government records.

Changes to This Privacy Policy

We may make changes to this policy from time to time and encourage you to periodically review this policy for any such changes. We will notify you of any material changes by posting a notice on our website home page and the privacy policy page 30 days before any change takes effect.

Contact Us

For questions or to exercise your privacy rights, please contact us by calling toll free 855-346-6690 or emailing OfficeofHRPolicy&Support@FTR.com.