Updated 5/25/23
CALIFORNIA - JOB APPLICANT PRIVACY NOTICE
The purpose of this Privacy Notice (“Notice”) is to inform California job applicants (“Applicant” or “you”) of Frontier Communications (“Company,” “we,” “our,” or “us”) of our Personal Information handling practices and their data privacy rights.
For purposes of this Notice, “Personal Information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an identifiable person. In addition, “Sensitive Personal Information” is Personal Information that requires special handling under applicable law.
Personal Information and Sensitive Personal Information do not include deidentified and aggregated information (which includes data that is not reasonably capable of identifying you or being linked to you) and do not include certain publicly available information.
This Notice applies only to information that we collect about you in connection with your employment.
- Collection and Use of Personal Information
- Collection and Use of Sensitive Personal Information
- Disclosing Your Personal Information
- Selling or Sharing of Personal Information
- Summary of 12-Month Personal Information Handling Practices
- Monitoring . . . . Error! Bookmark not defined.
- Your Privacy Rights
- Contact Us
- Updates
1. Collection and Use of Personal Information
We collect and retain different categories of Personal Information from Applicants. We collect Personal Information you provide directly to us as well as information we obtain from other sources, such as recruiters, background check providers, your former employers, information available about you through public sources and widely distributed media. The categories and specific types of Personal Information we may collect include:
| Category of Personal Information | Retention Period | Purposes for Collection or Use of Personal Information |
|---|---|---|
| Identifiers, such as name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers. | We retain your information for as long as necessary to fulfill the purposes for which we collected the information, or as required by law. |
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| Any Personal Information described in the California Customer Records Act (Cal. Civ. Code § 1798.80(e)), such as name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. | ||
| Characteristics of protected classifications under California or federal law, such as race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age (40 or older), disability and genetic information (including family medical history), ancestry, medical condition, AIDS/HIV-positive status, marital status, military or veteran status, political affiliations or activities, status as a victim of domestic violence, assault or stalking. | ||
| Biometric information, such as fingerprint patterns | ||
| Internet or other electronic network activity information, such as browsing history, search history, and information regarding your interaction with us and our systems | ||
| Geolocation data | ||
| Audio, electronic, visual, or similar information | ||
| Business contact information, such as name, job title, business addresses, business telephone numbers and business email addresses. | ||
| Education and professional/employment-related information, such as awards, qualifications, certificates, licenses, professional memberships, compensation and salary information, time and attendance, and any other information you choose to provide in your resumes and/or applications. | ||
| Results of Background Checks and Screening, such as education verification, criminal records, driving license checks, and credit checks. | ||
| References, such as opinions and comments of any previous employers. | ||
| Inferences drawn from any of the information herein. |
2. Collection and Use of Sensitive Personal Information
We may collect the following types of information in connection with your candidacy for employment, which may be considered Sensitive Personal Information. We collect Sensitive Personal Information you provide directly to us as well as information we obtain from other sources, such as recruiters, background check providers, your former employers, information available about you through public sources and widely distributed media.
We may collect and use such information for the limited purposes identified below. Because we use your Sensitive Personal Information for these limited purposes (i.e., to consider your candidacy for employment and to perform our human resources functions), there is no need for us to provide a Limit Use and Disclosure of Sensitive Personal Information right under California law.
| Types of Sensitive Personal Information | Retention Period | Purposes for Collection or Use of Sensitive Personal Information |
|---|---|---|
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We retain your information for as long as necessary to fulfill the purposes for which we collected the information, or as required by law. |
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3. Disclosing Your Personal Information
We may disclose your Personal Information for the purposes set out in this Notice, as explicitly consented to by you, or as legally justified. We may disclose your Personal Information to:
- Service providers, contractors or other like parties who provide services to us, such as compliance, benefits and payroll providers.
- Internal staff, including members of the human resources team and IT staff, if necessary for the performance of their roles.
- Between and among Company and our current or future parents, affiliates, and subsidiaries and other companies under common control and ownership if any.
- Company designated first responders, if necessary to assist in the event of an emergency.
- A newly formed or acquiring organization if Company is involved in a merger, sale or a transfer of some or all of its business.
- Our business advisors, such as legal advisors, insurers, accountants and auditors, to the extent this is necessary for them to provide us with their professional services.
- Any recipient, if required to comply with the law or for a legitimate purpose such as to protect the rights and property of Company, our clients, and the public, and to detect and respond to suspected illegal activity and threats to the safety of any person or of our systems or services.
- With your consent and at your direction, as permitted by law.
4. Selling or Sharing of Personal Information
We do not share or sell your Personal Information with third parties other than for compliance, benefits and payroll reasons. Except for compliance and benefits reasons, we also do not share, sell or disclose the Personal Information of children under the age of 16.
5. Summary of 12-Month Personal Information Handling Practices
We provide in the chart below a summary of our prior 12-month Personal Information handling practices. You can learn more about the information we collect at or before the point of collection above in the Collection and Use of Personal Information, Collection and Use of Sensitive Personal Information, and Disclosing Your Personal Information sections.
| Category of Personal Information | Sources | Business or commercial purpose of processing and disclosure and recipients of Personal Information |
|---|---|---|
| Identifiers, such as name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver's license number, passport number, or other similar identifiers. | You, recruiters, background check providers, your former employers, information available about you through public sources and widely distributed media | Sold We have not sold this category of Personal Information with third parties. Shared for Cross-Context Behavioral Advertising We have not shared this category of Personal Information with third parties for cross-context behavioral advertising. Service Providers/Contractors We may have disclosed this category of Personal Information with our service providers or contractors who provide services to us in relation to our human resources (compliance, benefits an payroll) and business operations and process Personal Information on our behalf (including service providers for talent management, data storage, IT services, and other purposes). Purpose of Processing We process this category of Personal Information to consider your candidacy for employment and/or perform human resources functions. We may have also used and disclosed this category of Personal Information for other reasons, as described in greater detail in the Collection and Use of Personal Information, Collection and Use of Sensitive Personal Information, and Disclosing Your Personal Information sections. |
| Any Personal Information described in the California Customer Records Act (Cal. Civ. Code § 1798.80(e)), , ssuch as name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. | You, recruiters, background check providers, your former employers, information available about you through public sources and widely distributed media | Sold We have not sold this category of Personal Information with third parties. Shared for Cross-Context Behavioral Advertising We have not shared this category of Personal Information with third parties for cross-context behavioral advertising. Service Providers/Contractors We may have disclosed this category of Personal Information with our service providers or contractors who provide services to us in relation to our human resources and business operations and process Personal Information on our behalf (including service providers for talent management, data storage, IT services, and other purposes). Purpose of Processing We process this category of Personal Information to consider your candidacy for employment and/or perform human resources functions. We may have also used and disclosed this category of Personal Information for other reasons, as described in greater detail in the Collection and Use of Personal Information, Collection and Use of Sensitive Personal Information, and Disclosing Your Personal Information sections. |
| Characteristics of protected classifications under California or federal law, such as such as race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age (40 or older), disability and genetic information (including family medical history), ancestry, medical condition, AIDS/HIV- positive status, marital status, military or veteran status, political affiliations or activities, status as a victim of domestic violence, assault or stalking. | You, recruiters, background check providers, your former employers, information available about you through public sources and widely distributed media | Sold We have not sold this category of Personal Information with third parties. Shared for Cross-Context Behavioral Advertising We have not shared this category of Personal Information with third parties for cross-context behavioral advertising. Service Providers/Contractors We may have disclosed this category of Personal Information with our service providers or contractors who provide services to us in relation to our human resources and business operations and process Personal Information on our behalf (including service providers for talent management, data storage, IT services, and other purposes). Purpose of Processing We process this category of Personal Information to consider your candidacy for employment and/or perform human resources functions. We may have also used and disclosed this category of Personal Information for other reasons, as described in greater detail in the Collection and Use of Personal Information, Collection and Use of Sensitive Personal Information, and Disclosing Your Personal Information sections. |
| Biometric information, such as fingerprint patterns. | You | Sold We have not sold this category of Personal Information with third parties. Shared for Cross-Context Behavioral Advertising We have not shared this category of Personal Information with third parties for cross-context behavioral advertising. Service Providers/Contractors We may have disclosed this category of Personal Information with our service providers or contractors who provide services to us in relation to our human resources and business operations and process Personal Information on our behalf (including service providers for talent management, data storage, IT services, and other purposes). Purpose of Processing We process this category of Personal Information to consider your candidacy for employment and/or perform human resources functions. We may have also used and disclosed this category of Personal Information for other reasons, as described in greater detail in the Collection and Use of Personal Information, Collection and Use of Sensitive Personal Information, and Disclosing Your Personal Information sections. |
| Internet or other electronic network activity information, such as browsing history, search history, and information regarding your interaction with us and our systems | You | Sold We have not sold this category of Personal Information with third parties. Shared for Cross-Context Behavioral Advertising We have not shared this category of Personal Information with third parties for cross-context behavioral advertising. Service Providers/Contractors We may have disclosed this category of Personal Information with our service providers or contractors who provide services to us in relation to our human resources and business operations and process Personal Information on our behalf (including service providers for talent management, data storage, IT services, and other purposes). Purpose of Processing We process this category of Personal Information to consider your candidacy for employment and/or perform human resources functions. We may have also used and disclosed this category of Personal Information for other reasons, as described in greater detail in the Collection and Use of Personal Information, Collection and Use of Sensitive Personal Information, and Disclosing Your Personal Information sections. |
| Geolocation data. | You | Sold We have not sold this category of Personal Information with third parties. Shared for Cross-Context Behavioral Advertising We have not shared this category of Personal Information with third parties for cross-context behavioral advertising. Service Providers/Contractors We may have disclosed this category of Personal Information with our service providers or contractors who provide services to us in relation to our human resources and business operations and process Personal Information on our behalf (including service providers for talent management, data storage, IT services, and other purposes). Purpose of Processing We process this category of Personal Information to consider your candidacy for employment and/or perform human resources functions. We may have also used and disclosed this category of Personal Information for other reasons, as described in greater detail in the Collection and Use of Personal Information, Collection and Use of Sensitive Personal Information, and Disclosing Your Personal Information sections. |
| Audio, electronic, visual, or similar information. | You | Sold We have not sold this category of Personal Information with third parties. Shared for Cross-Context Behavioral Advertising We have not shared this category of Personal Information with third parties for cross-context behavioral advertising. Service Providers/Contractors We may have disclosed this category of Personal Information with our service providers or contractors who provide services to us in relation to our human resources and business operations and process Personal Information on our behalf (including service providers for talent management, data storage, IT services, and other purposes). Purpose of Processing We process this category of Personal Information to consider your candidacy for employment and/or perform human resources functions. We may have also used and disclosed this category of Personal Information for other reasons, as described in greater detail in the Collection and Use of Personal Information, Collection and Use of Sensitive Personal Information, and Disclosing Your Personal Information sections. |
| Professional or employment- related information, such as awards, qualifications, certificates, licenses, professional memberships, compensation and salary information, time and attendance, and any other information you choose to provide in your resumes and/or applications. | You, recruiters, background check providers, your former employers, information available about you through public sources and widely distributed media | Sold We have not sold this category of Personal Information with third parties. Shared for Cross-Context Behavioral Advertising We have not shared this category of Personal Information with third parties for cross-context behavioral advertising. Service Providers/Contractors We may have disclosed this category of Personal Information with our service providers or contractors who provide services to us in relation to our human resources and business operations and process Personal Information on our behalf (including service providers for talent management, data storage, IT services, and other purposes). Purpose of Processing We process this category of Personal Information to consider your candidacy for employment and/or perform human resources functions. We may have also used and disclosed this category of Personal Information for other reasons, as described in greater detail in the Collection and Use of Personal Information, Collection and Use of Sensitive Personal Information, and Disclosing Your Personal Information sections. |
| Education information, such as degrees and school of attendance. | You, recruiters, background check providers, your former employers, information available about you through public sources and widely distributed media | Sold We have not sold this category of Personal Information with third parties. Shared for Cross-Context Behavioral Advertising We have not shared this category of Personal Information with third parties for cross-context behavioral advertising. Service Providers/Contractors We may have disclosed this category of Personal Information with our service providers or contractors who provide services to us in relation to our human resources and business operations and process Personal Information on our behalf (including service providers for talent management, data storage, IT services, and other purposes). Purpose of Processing We process this category of Personal Information to consider your candidacy for employment and/or perform human resources functions. We may have also used and disclosed this category of Personal Information for other reasons, as described in greater detail in the Collection and Use of Personal Information, Collection and Use of Sensitive Personal Information, and Disclosing Your Personal Information sections. |
| Sensitive Personal Information, such as Social Security, driver's license, state identification card, or passport number; account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin, religious or philosophical beliefs, or union membership; the contents of mail, email, and text messages (unless Company is the intended recipient of the communication); genetic data; processing of biometric information for the purpose of uniquely identifying a consumer; Personal Information collected and analyzed concerning health; Personal Information collected and analyzed concerning sexual orientation. | You, recruiters, background check providers, your former employers, information available about you through public sources and widely distributed media | Sold We have not sold this category of Personal Information with third parties. Shared for Cross-Context Behavioral Advertising We have not shared this category of Personal Information with third parties for cross-context behavioral advertising. Service Providers/Contractors We may have disclosed this category of Personal Information with our service providers or contractors who provide services to us in relation to our human resources and business operations and process Personal Information on our behalf (including service providers for talent management, data storage, IT services, and other purposes). Purpose of Processing We process this category of Personal Information to consider your candidacy for employment and/or perform human resources functions. We may have also used and disclosed this category of Personal Information for other reasons, as described in greater detail in the Collection and Use of Personal Information, Collection and Use of Sensitive Personal Information, and Disclosing Your Personal Information sections. |
| Inferences drawn from any of the information above. | You, recruiters, background check providers, your former employers, information available about you through public sources and widely distributed media | Sold We have not sold this category of Personal Information with third parties. Shared for Cross-Context Behavioral Advertising We have not shared this category of Personal Information with third parties for cross-context behavioral advertising. Service Providers/Contractors We may have disclosed this category of Personal Information with our service providers or contractors who provide services to us in relation to our human resources and business operations and process Personal Information on our behalf (including service providers for talent management, data storage, IT services, and other purposes). Purpose of Processing We process this category of Personal Information to consider your candidacy for employment and/or perform human resources functions. We may have also used and disclosed this category of Personal Information for other reasons, as described in greater detail in the Collection and Use of Personal Information, Collection and Use of Sensitive Personal Information, and Disclosing Your Personal Information sections. |
7. Your Privacy Rights
The California Privacy Rights Act (“CPRA”) affords California residents certain rights with respect to their Personal Information, subject to certain exceptions. Subject to certain limitations you have the following rights:
- (1) Right to Delete. You have the right to request us to delete the Personal Information we have collected about you.
- (2) Right to Correct. You have the right to request us to correct inaccurate Personal Information we maintain about you.
- (3) Right to Know and Access. You have the right to know and access the Personal Information we have collected about you, including the categories of Personal Information, the categories of sources from which the Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing Personal Information, the categories of third parties to whom we disclose Personal Information, and the specific pieces of Personal Information we have collected about you.
- (4) Right to Data Portability. You have the right to receive the information under right (3) in a format, to the extent technically feasible, that is portable, usable, and allows you to transmit the Personal Information to a person without impediment, where the processing is carried out by automated means.
- (5) Rights Related to Sharing for Cross-Context Behavioral Advertising or Sale. We do not share your Personal Information for cross-context behavioral advertising or sell your Personal Information. As such, there is no need to exercise your opt out of sale or sharing right. Please Contact Us below if you have any questions.
- (6) Rights Related to Sensitive Personal Information. As described in the Collection and Use of Sensitive Personal Information section above, we only use your sensitive Personal Information for permitted purposes. As such, there is no need to exercise your right to limit the use or disclosure of sensitive Personal Information. Please Contact Us below if you have any questions.
- (7) Right to No Discrimination. You have the right not to be discriminated against for exercising any of your privacy rights. This includes us not: (a) denying you goods or services; (b) charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (c) providing you a different level or quality of goods or services; (d) suggesting to you that you will receive a different price or rate for goods or services or a different level or quality of goods or services; and (e) retaliating against you for exercising your privacy rights.
You may exercise your privacy rights by calling toll free 855-346-6690 or emailing us at OfficeofHRPolicy&Support@FTR.com. In some instances, we will need to verify your identity before honoring your privacy right request. We will verify your identity by asking you to provide Personal Information related to your recent interactions with us. We will honor your privacy rights request within 45 calendar days of receipt, unless we request an extension as permitted by data privacy laws.
8. Contact Us
If you have any questions about this Notice, or to request this Notice in another format, please contact OfficeofHRPolicy&Support@FTR.com.
9. Updates
We may update this Notice from time to time. If we make changes, we will notify you by revising the date at the top of this policy. We may also provide you with an additional notice (such as by sending you a notification), in connection with making material changes to this Notice. We encourage you to review this Notice regularly to stay informed about our information practices and the choices available to you.