Frontier Communications

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Frontier Communications

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Support our customers
and we’ll support
your career goals.

Here is your opportunity to gain new skills and explore an engaging career path with our Fortune 500 organization.

Customer Care empowers you to have a positive impact on the lives of others as well as your career. While helping us create an exceptional experience for every customer, you can learn about our products and gain valuable skills that apply to other areas of our company. Whether you’re at one of our call centers setting up new services, addressing technology concerns, and helping to retain existing customers; or providing support, leadership, and supervision in another capacity, you’ll have the chance to establish a path to success with an industry leader.

Career Growth & Longevity

Talented, passionate people like you stay with Frontier because we provide the inspiring leadership and career-development resources you need to realize your most important objectives.

Friendly & Competitive Environment

Enjoy a unique, family-friendly setting where we compete to see who can perform the best. Depending on your role and location, you may be motivated by contests and promotions featuring cash and travel prizes.

Skills for Life

Within Customer Care, you’ll learn how to sell, provide effective customer service, and retain clients—all skills that you can use throughout your career with Frontier.

Every Day Is Different

If you don’t like being bored, you’re going to love it here. You never know who you’ll be helping and what kind of challenges you’ll be empowered to overcome each day.

Unparalleled Career Advantages

Training is provided and no college degree is required
A chance to build your skills and broaden your expertise
The ability to leave your work at work
A setting where every day is different and you won’t be bored
Strong compensation: Base pay, bonuses, health insurance, 401(k) and more
Advancement path and a promote-from-within culture
Relaxed dress code and fun work environment
Tuition reimbursement to help you realize your potential
Corporate team events and performance-based prizes

Your opportunity to succeed is right here, right now.

Local Manager

Hoopeston, IL • Pontiac, IL • Rantoul, IL

Local Manager

Tampa, FL

Director, Operations

Victorville, CA

Local Manager

Adrian, MI

911 NOC Manager

Charleston, WV • Saint Petersburg, FL • Dallas, TX