Frontier Communications

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Frontier Communications

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Outside Plant Technician

Outside Plant Technician

Field Operations


Poca, WV • Buckhannon, WV • Clarksburg, WV • Morgantown, WV • Bluefield, WV

Job ID: 4715

About Frontier Communications

Frontier® Communications provides communications services to urban, suburban, and rural communities in 25 states. Frontier offers a variety of services to residential customers over its FiOS® and Vantage™ fiber-optic and copper networks, including video, high-speed internet, advanced voice, and Frontier Secure® digital protection solutions. Frontier Business™ offers communications solutions to small, medium, and enterprise businesses.


Performs work associated with the installation, removal of rearrangement of outside plant facilities.  Connecting wires and cables to terminals and attaching or detaching various kinds of hardware to wires, cables, buildings, or poles.  Keeps reports and records and performs other duties as may be assigned.  May be assigned to other work locations as needed.

General Duties

Duties may include, but are not limited to, the following:

  • Performing work operations in connection with providing telephone service.
  • Placing, rearranging, and removing outside telephone plant, including the aerial, underground, submarine, buried, block and house cables, poles, and associated hardware fixtures and equipment. Trimming trees may also be required.
  • Connecting wires and cables to terminals and attaching or detaching various kinds of hardware to wires, cables, buildings or poles. Placing various terminals and/or cabinets, as required.
  • Inspecting, repairing, and maintaining wire and cables and poles.
  • Operating construction type equipment, such as winches, chain saws, hydraulic aerial lifts, and using large hand tools in placing wires and related materials.
  • Works aloft; climbs ladders and poles; enter tunnels, buildings, trenches, crawl spaces, manholes, and other confined spaces to accomplish job tasks.
  • Reading and interpreting engineering plans.
  • Digging holes, placing poles, laying cable and conduit in the ground, unrolling cable, placing fiber interduct, and pulling and stringing wire and cable from pole to pole.
  • Drain water and remove any debris from manholes adhering to established guidelines and procedures.
  • Operating Company motor vehicles of varying gross weights which may be used to tow auxiliary equipment and supplies such as, poles, cable reels, generator pumps, etc. in a safe manner.
  • Locating buried underground cable and wire may be required.
  • Interacting with non-Frontier technicians in joint use and/or emergency operations.
  • Completing all related administrative paperwork, time, and material reporting (timesheets), inspection reports, inventory reports, etc.
  • Works outside in all weather conditions.
  • Recognize and take proper precautions when working near any hazardous materials.
  • May be required to stand or sit for long periods of time.
  • May be required to perform additional duties and tasks as required by the Company.

Basic Qualifications

  • Tests– Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy.
  • Must meet safety-related requirements including but not limited to those standards of safety imposed by OSHA, state agencies, manufacturers, and/or the company.
  • Must be able to perform physical requirements of the job, with or without reasonable accommodation, including, but not limited to, perceiving differences in wire cable colors, moving and/or lifting items such as ladders, tools, air tanks, cable reels, test equipment and other objects weighing up to 100 pounds, working aloft; climbing ladders and poles, and entering tunnels, buildings, trenches, crawl spaces, manholes, and other confined spaces to accomplish job tasks.
  • Security background investigation may be required.
  • A valid state driver's license is required. Must have the ability to drive a vehicle with manual gearshift.  Where a Commercial Driver's License is required, the applicant must pass an alcohol and drug test. 
    • Must meet applicable federal and state standards for operating the size vehicles covered by this job title.
    • A Commercial Driver's License, CLASS A (CDL-A) or CLASS B (CDL-B) is required. To obtain the CDL-A or CDL-B license, the employee/applicant must qualify on the Department of Transportation's CDL license physical, written, and skills qualifications tests. If the applicant does not have a valid CDL license at the time of hire, he/she will be required to obtain such license within six months of the hire date.
  • Must be able to communicate effectively with customers.
  • Job site visits will generally be granted only where a contractual obligation exists.
  • Must complete pole climbing certification, for which an individual cannot exceed 275 lbs.; fully clothed; includes tools;  and with proper footwear
  • Must complete company provided training and demonstrate ability to complete full install, including ability to perform all critical safety skills.
  • Must be available to work scheduled tours designated by the Collective Bargaining Agreement and/or the needs of the business.  Associates may be required to work evenings, weekends, holidays, and overtime as the needs of the business necessitate.  Non-scheduled days will be required as the needs of the business necessitate.


Training generally includes pole climbing, classroom and on-the-job instruction. May include Department of Transportation training and safe driving courses. Students are required to meet training standards in order to be retained in the job.

Additional Information:

  • You are being hired with the express understanding that their employment will terminate upon the completion of the ongoing CAF II broadband project in WV, which is expected to be completed by the end of 2021.
  • You will remain in the same occupation into which they have been hired for the duration of their term of employment.
  • You will receive all the benefits to which regular (“permanent”) employees are entitled except for any contractual layoff or termination allowance.
  • Before the Company hires a regular full-time employee to fill a vacancy, the Company will give first preference to any qualified term employee who is performing at a satisfactory level in the job title, workgroup, and geographic location in which the vacancy exists.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.