Remote, • Tampa, FL • Irving, TX • Dallas - Fort Worth, TX
Job ID: 5271
About Frontier Communications
Frontier® Communications provides communications services to urban, suburban, and rural communities in 25 states. Frontier offers a variety of services to residential customers over its fiber-optic and copper networks, including video, high-speed internet, advanced voice, and Frontier Secure® digital protection solutions. Frontier Business™ offers communications solutions to small, medium, and enterprise businesses.
Scope & Responsibilities
Frontier is looking for a highly collaborative, well-organized, telecom-savvy, and analytical individual who is interested in joining our fast-paced engagement marketing team. The Engagement Marketing Manager will assist in the execution of engagement marketing events and tactics. The successful candidate will have a can-do attitude and demonstrated experience in team coordination related to tactical executions in an engagement event setting. Collaboration is key to this position to assure the success of cross-channel cohesive campaigns. As a key team member, you will also coordinate, attend and sometimes lead project calls with cross-functional teams regarding all aspects of in-progress and upcoming launches.
- Manage and lead on-the-ground local campaign tactics across multiple states simultaneously
- Coordinate and manage cross-functional teams
- Lead granular local executions
- Collaborate with internal & external groups on tactical executions and campaigns
- Project Management experience desired
- Collaborate on event executions
- Manage project deadlines ensuring all projects launch on-time, correctly, and on budget; provide updates on a weekly basis to management
- Interface with engagement agency to provide consolidated feedback on program concepts, plans, creative, imagery, copy, and scripting.
- Conduct quality assurance checks for all materials and venues related to event/program execution.
- Connect with, act as host for, and manage activities of the attendees and sponsor/partners prior to, during, and following events as required by program deliverables.
- Manage inputs from agencies and partners, assuring solutions to challenges as they arise and securing all brand and legal approvals
- Understand requirements of assigned projects, gather information/data and feedback, analyze & report out on program/projects KPI, making recommendations for next steps or future engagements.
- May require travel to support local engagements and/or corporate sponsorships.
Core competencies include
- Detail-oriented; capable of prioritizing and multi-tasking in a fast-paced environment
- Comfortable with telecom technology and software necessary for job role (MS Word, Excel, PowerPoint required. com, SharePoint and Teams a plus)
- Highly collaborative, motivated, and results-driven; meets commitments by deadlines
- Flexible; able to adapt as priorities change
- Trustworthy; able to be a team player and establish strong relationships with colleagues, agency leads, and business partners
- Outstanding verbal and written communication skills
- Experience with engagement marketing, local marketing, and sales events a plus
- 3-7 years of experience in event coordination and production preferably in telecom, and/or related event/engagement marketing roles.
- Bachelor’s degree preferred (marketing, advertising, public relations, communications, etc.)
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.